FAQs

+ Meals and Dietary Requests

We can cater for all dietary requirements, and food allergies and dietary requests should be arranged prior to arrival. The cuisine in camp is fresh and locally sourced, and the style is homely and wholesome.

+ Laundry

A complimentary laundry service is offered to all guests. As all laundry at Roca is machine washed and sun dried, we will get items back to you as soon as possible. We ask you do not send in delicate or special items.

+ Security and Wildlife

Roca River is enveloped by wilderness with wildlife all around. Night watchmen escort you to and from your tents at night with a torch, and in the day it is safe to walk around camp. You may hear unfamiliar noises at night, when a lot of the animals are most active – this is no cause for alarm, and you are perfectly safe in your tent.

+ Malaria

Malaria is very rare in the Mara but we recommend that you take the advice of your medical practitioner when considering anti-malarial medication. Although Kenya is classed by the World Health Organization as an area of potential risk, many of the areas you will travel to on safari are remote or at altitude and therefore do not have a high prevalence of malaria.

Our tents are designed with netted windows and doors, and our staff will take precautions against mosquitos during ‘turn-down’ service in the evenings.

We would also encourage you to wear long sleeves and trousers in the evenings, with socks and closed shoes, and recommended the use of insect repellant.

+ Climate and Seasons

Rainfall is usually: Mid-April to late May and November to December in the Mara. Temperature: January to March are the warmest months, and June to September is generally a bit colder.

+ Gratuities Guideline

It is customary to tip your safari staff, and while tipping is entirely at your discretion, there is a recommended guideline for a general staff tip, which is shared amongst all staff, and there is a recommended guideline for guides and spotters. Please discuss this with camp management. Tipping is done at the end of your stay.

+ Travel Insurance

Guests are required to have comprehensive travel and medical insurance to cover cancellation, medical expenses, personal baggage and money. Mobile Expeditions takes every care possible of guests and their property, but cannot be held responsible for any accident, injury or illness you may incur, or for any loss or damage to your property during a safari. Travel insurance is readily available in your own country and must be obtained before setting off on safari.

+ Entry / Visa Infomation for Kenya

Guests are required to apply for Electronic Travel Authorisation (eTA). Each eligible traveller is required to apply for an eTA before starting travel. It is mandatory to use the Government's official website to submit your application.

+ Children on Safari

Children delight in discovering new places on safari, and are welcome. Children under the age of 5 stay free of charge at Roca. All children are the responsibility of their parents. Child-carers can be organized upon request.

+ Electricity in Camp

The camp runs on solar power and an inverter system, which provides power 24 hours a day. There is a back-up generator on stand-by. All our tents have solar power lights and sockets for charging electronic items.

+ Drinking Water

We are 100% plastic water bottle free in camp. We provide clean, filtered drinking water on all activities as well as throughout the Camp, as well as glass refillable bottles for guests to use throughout their safari. An ice machine provides plenty of ice for camp.

+ Communications on Safari

At Roca we do offer complimentary Wi-Fi in the rooms and good cell network coverage. We have a mobile phone for emergency incoming / outgoing calls at all times.

+ What to Pack

On safari, comfort should be considered above all else. Durable, loose fitting, lightweight cotton clothes are recommended. For game viewing and walking purposes, muted or “bush” colors are preferred. Something warm is essential for early morning and evening activities. As you are usually at altitude, the sun can be quite powerful and we suggest wearing sunscreen and at hat at all times. Please note there are strict weight restrictions on the safari aircraft of 15kg packed in soft bags. Please use luggage tags on all luggage, it makes life easier so camps can assign your luggage to the correct rooms and if very helpful should your luggage go missing during international or domestic travel. Packing light is Key and laundry can be done in all camps.

Here is a guideline of what to pack:

  • Sun hat, sunglasses and sun cream
  • Light, comfortable clothing in mostly muted colours
  • Swim wear
  • Warm gear for mornings and evenings
  • Good comfortable walking shoes - takkies are fine
  • A waterproof jacket

Other useful items to pack:

  • Good quality torch & batteries
  • Good quality cameras and binoculars
  • Insect repellent
  • Small daypack for carrying personal items
  • Journal and special books (remember the weight limit)
 
 
 
 
 
 
 
 
 
 
 
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